Terms & Conditions

Access to and use of our Site, and the services found on it, are provided by Westlake Nursery – ABN: 8742-2093-813. Please review these Terms and Conditions carefully before using www.westlakenursery.com.au. By using the Site (either by visiting or shopping) you (“you” or “user”) agree to comply with and be legally bound by these Terms and Conditions as of the date of your first access of the Site. If you do not agree to these Terms and Conditions, you may not access the Site. We reserve the right to change these Terms and Conditions at our discretion and without notice. The latest Terms and Conditions will be posted on the Site, and you should review these Terms and Conditions prior to using the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the Terms and Conditions as updated and/or amended.

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we infer that you consent to our collecting your personal information and using it for that specific purpose only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If at any point after you opt-in you change your mind, you may withdraw your consent for us to contact you, for the continued collection, and/or use or disclosure of your information at any time, by contacting us at info@itserviceslaunceston.com.au or mailing us at: Westlake Nursery 1-13 Keating Road Rockbank, Melbourne, Vic, 3336, Australia

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

PAYMENT

If you choose a direct payment gateway to complete your purchase, then Westlake Nursery stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard and American Express.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

LINKS

When you click on links within our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

OUR PLANTS 

All pictures of plants on our website should be used as a guide only. Plants may vary in size.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@westlakenursery.com.au or by mail at Westlake Nursery 1-13 Keating Road Truganina, Melbourne ,Vic, 3022, Australia